A New Future For Waste
By John Hendrick
A new future always requires leadership by example. And when it comes to the future of waste, RiverRoad has quickly become the new standard of excellence in waste management and sustainability services. And the DefinedLogic team is proud to be a partner in helping RiverRoad deliver a new future for their clients located throughout the United States, Canada, and Puerto Rico.
Recently, RiverRoad implemented a new operations management solution to source and provision consolidated waste and recycling services — designed and developed by DefinedLogic. Not only does this new solution provide RiverRoad with enhanced functionality, workflow management and systems integration across their entire operations (Customer Service, Vendor Management, Procurement, and Accounting), it also includes a new web portal and reporting dashboard that provides their clients improved visibility and analytics of key cost drivers, spend analytics, and local hauler performance.
“Our customers really like the new web interface and the decision support capabilities of the system” said, CEO Kristen Bunnell. “It allows them access to key service cost and quality information for all their locations. We can identify opportunities to improve their supplier and sustainability performance, integrate waste solutions and, in many cases, reduce costs. It helps us both make informed decisions.”
As we all know, being a leader is hard work. It requires a constant commitment to change and innovation. And that’s something the teams at both RiverRoad and DefinedLogic have in common. We like to lead by example. And we both want to change the world for the better.